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Senior Enterprise Content Management Consultant

1 month ago


Bengaluru, Karnataka, India OpenText Full time

Unlock the Power of Digital Transformation with OpenText

The OpenText Professional Services team is a global leader in information management, where innovation and collaboration drive our corporate culture. As a Senior Consultant, you will partner with renowned companies, tackle complex issues, and contribute to projects shaping the future of digital transformation.

The Opportunity:

Our team of over 3,000 consultants serves as trusted advisors, managing long-term relationships with more than 100,000 customers worldwide. They deliver business solutions from pre-sales to post-implementation, helping organizations solve issues, create value, and improve performance in an increasingly digital world.

Your Impact:

  1. Engage with enterprise architects, business, and IT stakeholders to understand business processes, technology landscapes, and functional requirements for integrated digital solutions.
  2. Assist in planning and conducting business workshops to elicit and document business and technical requirements for complex digital solutions.
  3. Understand customer complex requirements, analyze options, and build foolproof architectures and designs.
  4. Create comprehensive documentation supporting solution implementation and evolution throughout all stages of the SDLC.
  5. Collaborate with architect/program/project management teams to assist in task planning and assignment for solution implementation, acceptance, and rollout.
  6. Implement solutions as per proposed designs with utmost quality, working collaboratively with architects/developers/testers.
  7. Assess the current solution and impact of proposed changes to provide recommendations for release changes and migrations.
  8. Basic configuration of OpenText xECM components and integration with SAP.
  9. Analyze and debug complex functional, design, and implementation issues related to the solution and prepare RCA.
  10. Mentor and guide junior developers within the team with professional and technical advice.

About the Role:

  • Graduate/Postgraduate with 6-9 years of professional experience in designing medium to complex digital enterprise solutions in the area of xECM for SAP.
  • Excellent consulting skills – engagement, articulation, elicitation, and influencing.
  • Excellent customer-facing skills – stakeholder management, relationship building, and negotiation – with a strategic focus.
  • Software configuration and programming knowledge, e.g., ABAP Programming, Data Dictionary, OOABAP, Fiori & Development RICEF objects.
  • Project experience in the SAP environment, SAP HCM/SuccessFactors, SAP Hybris C4C, and/or Salesforce is an additional advantage.
  • Excellent verbal and written communication and presentations skills.
  • Willingsness to travel within India and globally.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.