
Chief Fraud Prevention Officer
2 days ago
The Senior Manager, Fraud Risk Management is responsible for leading the fraud risk activities and processes for Investigations effectively and efficiently aligned to business strategy.
Key Responsibilities- Manage Retail Clients Fraud Risk activities and processes for Investigations
- Work with other units of Fraud Risk Management and stakeholders for smooth functioning of Fraud risk management processes and activities
- Manage fraud risk assisting businesses with implementing best-in-class tools and processes to minimize fraud losses while maintaining and adhering to customer charter goals and objectives
Support and provide inputs to Sr Manager Fraud Risk Management for driving the operational model and implementing the strategic direction for the country
Embedding Change- Ensure the Fraud Risk Management framework is effectively embedded and communicated across Retail Customers segment
- Develop a proactive, independent, balanced, and fraud risk awareness culture within the organisation
- Lead and drive standardisation, automation, and consolidation through re-engineering and process improvement initiatives for the country for Fraud Risk Management
- Review investigation details and guide GBS FRSCG team to ensure holistic coverage of the incident case under investigation
- Talent: Good analytical skills, able to handle multi-tasking, keen learner, drive for results, solution-oriented, compliance with all relevant process procedure guidelines rules regulations
- Identify and share industry best practices and work with the businesses for their feasibility and implementation
- Develop a collaborative relationship with regulators, peer banks, and fraud risk industry forums to help detect and mitigate fraud
Embody Group's brand and values in Fraud Risk Management. Perform other responsibilities assigned under Group Country Business or Functional policies and procedures.
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