Field Engineer Specialist

2 days ago

Chennai, Tamil Nadu, India beBeeEngine Full time ₹ 1,04,000 - ₹ 1,30,878

Job Title: Engine Field Service Technician

Job Summary

This position requires a highly skilled and experienced individual to provide technical support and customer service for engine products in the field.

The successful candidate will be responsible for diagnosing and executing complex repairs on engine products at customer sites, as well as providing preventative maintenance activities and escalating unresolved technical issues.

Additionally, this role involves coaching and mentoring junior technicians, reviewing repair plans and parts lists, and completing all required service documentation.

Key responsibilities include:

  • Providing prompt and efficient attention to customer needs
  • Utilizing specialized tools and documented procedures to diagnose and perform complex repairs
  • Conducting preventative maintenance activities per documented schedules and standards
  • Escalating unresolved technical issues to product specialists or supervisors
  • Caching and mentoring technicians or apprentices by transferring knowledge and providing work direction

Requirements:

  • Extensive field service experience working with engine products
  • Expert-level knowledge of engine systems, diagnostics, and repairs
  • Prior experience in customer service and technical problem resolution
  • Experience in mentoring and training junior technicians (preferred)
Required Skills and Qualifications

The ideal candidate will possess the following skills and qualifications:

  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Technical expertise in engine systems, diagnostics, and repairs
  • Experience with specialized tools and equipment
  • Excellent problem-solving and analytical skills
Benefits

This role offers a competitive salary and benefits package, including:

  • Opportunities for professional growth and development
  • Comprehensive health and wellness programs
  • Generous paid time off and holidays
  • Access to cutting-edge technology and training resources
Others

Additional responsibilities may include:

  • Maintaining and cleaning service vehicles and tools to ensure proper operation
  • Ensuring adherence to all Health, Safety, and Environmental policies and reporting any incidents to management and supervisors

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