Security Operations Specialist
4 weeks ago
Job Overview
NTT DATA is seeking a skilled Security Operations Specialist to join our team. As a key member of our security team, you will be responsible for providing a managed service to clients to ensure the security and integrity of their Firewall infrastructure.
Key Responsibilities
- Proactively identify, investigate, and route incidents to the correct resolver group to ensure zero missed service level agreement (SLA) conditions.
- Provide first-line support for standard and low complexity incidents and service requests.
- Contribute to project work as required.
Requirements
- Security monitoring and reporting.
- 24x7 monitoring and detection of known security threats and attacks.
- Real-time email notifications for non-investigated alerts.
- Notification will include details of incident and response measures.
- Opening of incident ticket in customer ITSM tool for non-investigated alerts.
- Standard daily automated reports to distribution lists (weekly summary reports).
- Daily and weekly reports will be provided.
- Regular updates to existing use cases.
- Addition of new use cases based on new global threats and inputs from customers.
- Documentation of use cases including conditions, detection logic.
- Analysis run-books for use cases.
- Response to service requests for additional logs, filtering, and aggregation of log data.
- Change management process of client to be followed for SIEM changes.
- Quarterly sessions for fine-tuning use cases and reports.
About NTT DATA
NTT DATA is a trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.
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