Security Operations Specialist

4 weeks ago


Delhi, Delhi, India NTT DATA Full time

Job Overview

NTT DATA is seeking a skilled Security Operations Specialist to join our team. As a key member of our security team, you will be responsible for providing a managed service to clients to ensure the security and integrity of their Firewall infrastructure.

Key Responsibilities

  • Proactively identify, investigate, and route incidents to the correct resolver group to ensure zero missed service level agreement (SLA) conditions.
  • Provide first-line support for standard and low complexity incidents and service requests.
  • Contribute to project work as required.

Requirements

  • Security monitoring and reporting.
  • 24x7 monitoring and detection of known security threats and attacks.
  • Real-time email notifications for non-investigated alerts.
  • Notification will include details of incident and response measures.
  • Opening of incident ticket in customer ITSM tool for non-investigated alerts.
  • Standard daily automated reports to distribution lists (weekly summary reports).
  • Daily and weekly reports will be provided.
  • Regular updates to existing use cases.
  • Addition of new use cases based on new global threats and inputs from customers.
  • Documentation of use cases including conditions, detection logic.
  • Analysis run-books for use cases.
  • Response to service requests for additional logs, filtering, and aggregation of log data.
  • Change management process of client to be followed for SIEM changes.
  • Quarterly sessions for fine-tuning use cases and reports.

About NTT DATA

NTT DATA is a trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.



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