Hospitality Trainee

Job Title: Hospitality Trainee

About the Role:

We are seeking a dedicated and customer-focused individual to join our team as a Hospitality Trainee. In this role, you will have the opportunity to develop your skills in providing exceptional guest experiences.

Responsibilities:

• Welcome guests and ensure they feel at home with excellent customer service.
• Manage check-ins and check-outs efficiently, maintaining accurate records.
• Handle phone calls and messages, directing them to relevant departments when necessary.
• Maintain files and documents, updating them as needed.
• Conduct inventory checks and maintain records, assisting in procurement of supplies as required.
• Support food and beverage service, ensuring guest satisfaction.

Key Requirements:

• Friendly and approachable attitude.
• Excellent communication and interpersonal skills.
• Able to work effectively in a team environment.
• Prompt and reliable.