Senior Quality Excellence Specialist
7 days ago
Job Role
As a Senior Quality Excellence Specialist, you will play a pivotal role in driving quality initiatives for Wipro client accounts. This involves working with dispersed cross-functional teams on organizational process re-design or industry-specific business processes.
Responsibilities:
- Leverage business optimization, innovation tools, and applications for process re-engineering
- Benchmarking processes, management dashboard setup, and building the best practices repository
- Change planning and management for deployment of re-designed processes and best practices for large teams without reporting relationships
- Facilitating workshops, remote groups, and leading process diagnostics for articulation of process issues and solution formulation
Qualifications:
- Minimum 2 years as a Quality and Process Excellence practitioner, total 5 years of experience
- Experience of managing a team of quality practitioners
- Strong functional knowledge of Six Sigma and statistical tools, quality and process re-engineering
- Exposure to ISO, CMMI, or COPC is an added advantage
Key Skills:
- Program management, change management, problem-solving tools, analytical skills
- Excellent communication, interpersonal, and facilitation skills
- High energy level, confident, assertive, and team player
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