Senior Quality Excellence Specialist

7 days ago


Hyderabad, Telangana, India Wipro Full time

Job Role

As a Senior Quality Excellence Specialist, you will play a pivotal role in driving quality initiatives for Wipro client accounts. This involves working with dispersed cross-functional teams on organizational process re-design or industry-specific business processes.

Responsibilities:

  • Leverage business optimization, innovation tools, and applications for process re-engineering
  • Benchmarking processes, management dashboard setup, and building the best practices repository
  • Change planning and management for deployment of re-designed processes and best practices for large teams without reporting relationships
  • Facilitating workshops, remote groups, and leading process diagnostics for articulation of process issues and solution formulation

Qualifications:

  • Minimum 2 years as a Quality and Process Excellence practitioner, total 5 years of experience
  • Experience of managing a team of quality practitioners
  • Strong functional knowledge of Six Sigma and statistical tools, quality and process re-engineering
  • Exposure to ISO, CMMI, or COPC is an added advantage

Key Skills:

  • Program management, change management, problem-solving tools, analytical skills
  • Excellent communication, interpersonal, and facilitation skills
  • High energy level, confident, assertive, and team player


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