Enterprise Manager

1 day ago

Vellore, Tamil Nadu, India beBeeEnterpriseManager Full time ₹ 1,20,00,000 - ₹ 1,50,00,000

Job Title: Enterprise Manager

About This Role

We are seeking a highly skilled and experienced Enterprise Manager to join our team. As an Enterprise Manager, you will be responsible for overseeing the end-to-end issuance/fulfillment of new business, ensuring daily traction on Work-in-Progress (WIP) to meet monthly targets.

Main Responsibilities
  • Relationship Management: Strengthen relationships with regular engagement with distribution heads, monitor and improve performance, and identify opportunities for improvement.
  • Managing New Business: Responsible for managing new business issuance, driving WIP clearance through hub teams, and ensuring end-to-end WIP management.
  • Data and Reporting: Delivery of reports and analysis on various parameters of business & processing, enabling and supporting distribution with data sets, reports, and dashboards.
  • Control and Monitor Process: Ensure maintenance and updating of Standard Operating Procedures (SOPs), document and control changes in existing processes, and ensure all Service Requests are processed as per defined Service Level Agreements (SLAs).
Key Performance Indicators (KPIs)
  • Monthly governance engagements with Distribution leaders
  • Publishing Monthly Issuance Dashboard /Scorecard
  • Driving Operational efficiencies with Distribution team
  • 92% M0 Issuance
  • 94% M2 Issuance
  • FTR of 85%
About You

To be successful in this role, you will require:

  • A Graduate or Postgraduate degree in Management
  • A minimum of 10+ years of experience, with 5 years in Relationship Management and Bancassurance Operations Management
  • Sound knowledge of Bancassurance or Banking Operations Model & specifically operations processes
  • Good communication & analytical skills
  • Strong data skills and solution-centric approach
  • Customer-centric approach
  • Process documentation and systems approach
  • Computer skills in using databases and office management software including spreadsheets/presentation skills
  • Team management and strong relationship skills

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