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Senior Systems Engineer

1 month ago

Indore, Madhya Pradesh, India Fusion Global Business Solutions Full time
About the Role

Fusion Global Business Solutions is seeking a highly skilled Senior Systems Engineer to join our team. As a key member of our IT department, you will be responsible for ensuring the stability and efficiency of our IT systems, providing top-class support to our end-users, and working with various technologies to drive business growth.

Responsibilities
  • Manage the daily operations of the IT department and lead a team of IT professionals if required.
  • Ensure the compliance, security, and integrity of all company data and information systems.
  • Develop and maintain relationships with external vendors and service providers.
  • Develop and maintain IT-related documentation, including user manuals and technical specifications.
  • Manage the key elements of Fusion's IT and operations functions, including Compute, Storage, and Network infrastructure.
  • Plan and organise to think ahead, manage time, prioritise, assess risks, and develop efficient approaches to deliver high-quality work on time.
  • Develop and execute disaster recovery plans and business continuity processes.
  • Provide day-to-day technical support to end-users to address hardware, software, and network-related issues.
  • Troubleshoot and fix technical problems promptly and efficiently.
  • Administer and manage Office 365, Active Directory, Microsoft Teams, SharePoint, Microsoft Intune, and user accounts, group policies, domain controllers, Cloud Platforms, etc.
  • Identity Management and Access Management to enhance security.
  • Maintain, optimise, and ensure the availability of collaboration tools like Microsoft Teams, SharePoint, Microsoft Intune, etc.
  • Diagnose and resolve critical IT issues that impact operations.
  • Proactively implement preventive features to avoid future incidents.
Requirements
  • At least 7-8 years of experience in IT infrastructure management, preferably in a multi-site organisation.
  • Strong knowledge of cloud platforms, Active Directory, SharePoint, Microsoft Teams, Microsoft Intune, etc.
  • Familiarity with network protocols, security, and VPN configurations (MFA, Firewall, Anti-Virus, VPN, etc).
  • Good knowledge of data centre management and Remote Deployment.
  • Good knowledge of Storage Management.
  • Good to know On-Prem Virtualisation Platform Management (OVH).
  • Good to know VSphere, Vcenter, Vmotion, etc.
Skills
  • Strong leadership skills.
  • Excellent verbal and written communication skills - ability to interact and communicate with diverse teams.
  • Excellent analytical and problem-solving abilities.
  • Knowledge of current IT trends and emerging technologies.
  • Knowledge of network infrastructure, security, and data protection.
  • Excellent customer service and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Relevant certifications (ITIL, MCSA, MCSE, AWS Certified SysOps Administrator) are a plus.
Qualifications
  • Bachelor's or relevant degree in Computer Science, Information Technology, or a related field.