Operations Director Service Delivery

1 week ago


Erode, Tamil Nadu, India beBeeStrategic Full time ₹ 90,00,000 - ₹ 1,20,00,000
Job Description">

We are seeking an experienced Operations Manager to play a crucial part in delivering client outcomes by fully integrating and mobilising our relationships with insurers and providing specialist expertise throughout the client experience.

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Key Responsibilities:

  • Contributing to the creation of short and long-term business strategies
  • Developing client service propositions and service delivery strategies
  • Ensuring operational activities are delivered per agreed service level agreements
  • Managing workflow, handling escalations and delegating workload across the leadership team
  • Delivering assigned operational programs, projects and services
  • Building and fostering high-quality relationships with internal and external stakeholders
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Required Skills and Qualifications:

  • Proven track record of providing excellent levels of client service
  • Knowledge and experience in organisational effectiveness and operations management
  • Broad operations expertise including coordinating with logistical functions
  • Critical thought process, analytical and strategic skills
  • Demonstrated leadership and vision in managing teams and major projects or initiatives
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Benefits:

We offer a dynamic and challenging work environment with opportunities for professional growth and development. Our team is passionate about delivering exceptional results and making a real impact.

">Why Work With Us?">

We value our employees' contributions and provide a range of benefits to support their well-being and success. We believe in fostering a culture of innovation, collaboration and excellence.

">Key Competencies:
  • Focusing on Clients
  • Working in Teams
  • Driving Excellence
  • Fostering Innovation
  • Influencing Stakeholders
  • Developing Talent
  • Adapting to Change
"],
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