Senior Test Operations Manager

2 days ago

Kozhikode, Kerala, India beBeeTestLead Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
About Us

As a global leader at the forefront of Cloud, AI, and Digital technologies, we seamlessly blend domain expertise with enterprise solutions.

We empower societies worldwide by enhancing the efficiency and productivity of businesses.

Job Summary - Senior Test Lead

Our team is seeking a highly experienced UAT Test Leader to lead the User Acceptance Testing efforts for our eCommerce platform.

The ideal candidate will ensure that all business requirements are met, and the platform delivers a seamless user experience across web and mobile channels.

Collaboration with cross-functional teams including business analysts, developers, QA, and product owners is essential to validate end-to-end functionality before production release.

Key Responsibilities
  • Define UAT scope, objectives, and success criteria.
  • Develop UAT test plans, schedules, and resource allocation.
  • Align testing goals with business and customer expectations.
  • Experience in Model based testing to achieve end to end testing objectives.
  • Oversee creation and execution of test cases based on business requirements.
  • Ensure coverage of critical eCommerce flows (e.g., product search, cart, checkout, payment, returns).
  • Track, analyze, and escalate defects.
  • Collaborate with development and QA teams for resolution.
  • Facilitate UAT sign-off and ensure stakeholder alignment.
  • Ensure UAT environment mirrors production.
  • Manage test data preparation and validation.
  • Ensure adherence to regulatory standards.
  • Maintain documentation of test results, issues, and resolutions.
Required Skills & Qualifications

A Bachelor's or Master's degree in Computer Science, Engineering, or related field is required.

Strong understanding of eCommerce platforms, customer journeys, and payment gateways is necessary.

Hands-on experience on Magento with in-depth knowledge on Functional flow and Admin Flows is mandatory.

Experience with JIRA, Confluence, TestRail, or similar tools is beneficial. Familiarity with Agile, Scrum methodologies is preferred.

Excellent analytical, problem-solving, and communication skills are a must.

ISTQB, PMP, or similar certifications are an asset.

Preferred Experience

1+ years in UAT/Test Management roles for e-commerce platforms is preferred. Experience in testing third-party integrations (e.g., payment processors, shipping APIs) is an added advantage.

Knowledge of automation tools and frameworks is a plus.

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