Retail Sales Consultant

6 days ago


Surat, Gujarat, India Brilliance Full time

About Brilliance.com

As a leading online retailer, we specialize in diamonds, engagement rings, and fine jewellery. With over 35 years of market success, we offer long-term security and competitive opportunities for skill development and career advancement.

Job Description

This role involves working as a retail sales consultant, focusing on selling diamonds and fine jewellery. You will be responsible for building strong relationships with customers, understanding their needs, and recommending suitable products.

Key Responsibilities:

  • Work with warm leads to facilitate informed purchase decisions, resulting in a 20% increase in sales conversions.
  • Build strong relationships with potential customers, understand their needs, and recommend suitable products, leading to a 15% growth in customer retention.
  • Negotiate and close sales deals, process online orders, and update CRM systems like Hubspot, streamlining operations and improving efficiency by 25%.

Requirements:

  • Excellent Work Ethic: Demonstrated dedication and commitment to delivering high-quality work consistently.
  • Proficient in English: Strong written and verbal communication skills essential for effective collaboration and client interactions.
  • Outstanding Interpersonal Skills: Ability to interact effectively with team members and clients.


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