DevQA Lead

We are seeking a skilled professional to lead our ServiceNow DevQA team as Deputy Manager.

This position is responsible for designing and executing comprehensive test plans for ServiceNow modules and custom applications. You will develop and maintain Automated Test Framework (ATF) scripts to automate testing procedures, collaborate with technical and functional teams to ensure thorough test coverage, and conduct functional, regression, and API testing, including data validation.

Key Responsibilities:

• Develop and execute detailed test plans for ServiceNow modules and custom applications.
• Create and maintain ATF scripts to automate testing procedures.
• Collaborate with cross-functional teams to ensure comprehensive test coverage.
• Conduct in-depth functional, regression, and API testing, including data validation.
• Identify, document, and track defects, working closely with developers for resolution.
• Manage test data to ensure relevance and accuracy.
• Continuously improve test cases and automation scripts for efficiency and effectiveness.
• Maintain documentation for test cases, results, and compliance purposes.
• Participate in Agile ceremonies and facilitate scrum events as needed.
• Share knowledge on ATF scripting and testing best practices.

To be successful in this role, you should have:

• Minimum 3 years of experience in software testing, with a focus on ServiceNow QA.
• At least 6 months to 1 year of experience in writing ATF scripts.
• Proficiency in ServiceNow testing tools, including ATF and manual-to-automated testing transitions.
• A strong understanding of the software development lifecycle and various SCDL models.
• The ability to understand client and server-side scripting.