
Corporate Security Specialist
5 days ago
Job Title: Application Support Engineer
About the Role:
- This is a Full Time position within Corporate Security & Investigations (CSI)
- Reporting to CSI Team Lead, you will be part of our SecTech function
Key Responsibilities:
- Configure, monitor and maintain Access Control and CCTV systems' software and hardware.
- Provide technical product support for security technology related issues/outages.
- Diagnose and troubleshoot software and hardware issues pertaining to Access Control CCTV systems and other CSI applications.
- Provide remote support to internal clients on system configuration.
- Identify and analyze system failures and provide support to on-site techs for break-fix.
- Track system issues through to resolution within agreed time limits.
Required Skills and Qualifications:
- Knowledge of Access Control and CCTV systems with experience in installation and maintenance.
- Experience in CCURE 9000 and CCURE GO software and all related hardware.
- Experience in enterprise CCTV systems like Intellicene, Symphia VMS, Genetec video solutions etc.
- Experience in Windows Server Operating systems (Eg: Windows Server 2016, 2019).
- Excellent problem-solving skills and analytical thinking.
- Technical trouble shooting and reverse engineering skills.
- Excellent verbal and written communication skills.
Qualifications:
- Bachelor Degree in Electronics/Computer Science or equivalent qualification.
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