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NK Realtors, is one of the largest vertically integrated real estate service provider in India since the last 40 years. Known for its deep employee-centric approach NK Realtors is easily one of the best organisation to work for and build careers.
About the RoleThe Senior Product Specialist is the key point of contact between an organisation and its clients: answering queries, offering advice and introducing new products. Their work includes:
- Demonstrating, presenting products & selling of properties to clients
- Working on leads provided by the company and generating self-leads
- Perform duties such as study property listings, interaction with developers, interview prospective clients; accompany clients to property site & feeding client data in CRM software
Responsibilities
- Convert prospects into customers by showcasing appropriate residential properties which matches their requirement in terms of price, size and location.
- Use leads generated/shared by marketing team pre-sales department and other departments with an objective to turn them into customers. Generate self-leads to convert them into customers, through business directories, client referrals & BTL activities (e.g. networking, on-ground activities in corporates, clubs, and community presentations etc.).
- Follow-up with customers over telephone, visit customers at their preferred venues, provides end-to-end guidance to customers during site visits.
- Maintain all physical files in the site sales office, maintain records of customer interaction, booking, availability etc. through our CRM application.
- Liaising with other departments and developers for smooth operations.
- Be compliant with policies and procedures of the organisation as well as the applicable local, state and central laws and acts.
- They must have good knowledge of the property market in their area and be familiar with local facilities, schools, shopping and mass transportation -- so that they can provide their clients with the information they need to make decisions. Real estate sales executives need good marketing skills to enable them to present a persuasive picture of a property, in person and on paper.
- One is expected to follow instructions & abide by rules & regulations of the organisation as well as that may be laid by the respective reporting authority from time to time in the interest of the business.
- Enhances organisation reputation by accepting ownership for accomplishing the stated job & responsibilities, exploring opportunities to add value to job accomplishments.
- Gives suggestion to the supervisors/team managers to improve customer experience from time to time and suggest appropriate marketing activities based on one's own research and customer feedback.
- Qualification - Graduation in any stream
- Experience – 2 - 5 years' experience handling sales profile.
- Competencies – Good Communication skills in all the three languages (English, Hindi & Bengali), Smart & Presentable, Honesty and integrity, Knowledge of sales/purchase process, Responsiveness, Knowledge of real estate market (optional), Negotiation skills, Dynamic & Quick Learner. Deep interest in sales as a career prospect. Ability to understand requirements of Prospects and decent aptitude to understand and pitch Property solutions to Prospects. Good Team Player.
