Automation Specialist II

4 weeks ago


Chennai, Tamil Nadu, India ADCI MAA 15 SEZ Full time
Job Summary

We are seeking a highly skilled and experienced Automation Specialist II to lead and manage a small team of automation specialists responsible for end-to-end support operations management of retail categories in various Amazon international marketplaces.

Key Responsibilities
  • Develop and execute annual plans and strategies for execution, ensuring operational rigor and designing business impact processes.
  • Identify automation possibilities that drive process efficiency and collaborate with operations and technology teams to build scalable solutions.
  • Ensure the safety, security, and integrity of Amazon's systems and data.
  • Manage stakeholder communication across multiple lines of business on various project milestones, process changes, and escalations.
  • Design and develop relationships with senior stakeholders in the Retail business.
  • Ensure quality standards for interviewing and hiring employees at all levels of the organization.
Requirements
  • 5+ years of work experience with at least 1+ year of experience managing people.
  • 1+ year of experience in SQL and Python scripting.
  • Background in quantitative decision making, ability to drive business metrics, automate operational tasks, and drive process excellence.
  • Experience in managing critical support functions and processes with end-to-end business responsibility.
  • Skilled in collaborative management environment, succeeding through regular meetings and clear formal and informal communication with members of the remote and local management teams.
  • Proven expertise and ability to develop processes and procedures that enhance overall efficiency towards automation in all operational tasks.
  • Experience in supporting systems build using Java, SQL, and hands-on experience in SQL and Python scripting.
  • Experience with mid-size relational databases essential.
Preferred Qualifications
  • Bachelor's Degree, Certification in process excellence (PMI, Lean, Six Sigma).
  • Exposure to working with technology teams and solving operational issues using technology.
  • Willingness to work across shifts during peak periods.
  • Demonstrated technical leadership and ability to drive projects and ensure closure within stipulated timelines.


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