**Technology Leader**

IT Manager

We are seeking an experienced IT Manager to lead our technology initiatives. The successful candidate will be responsible for overseeing the implementation, maintenance and support of all IT systems and infrastructure.

• Supports the property's technology Information Resources objectives by implementing and maintaining information systems and technology goals.

• Develops specific goals and plans to prioritize, organize, and accomplish work while ensuring compliance with brand standards, budget, and capital requirements.

• Determines priorities, schedules, plans, and necessary resources to complete property projects on schedule and according to specification.

• Verifies problems are correctly reported, routed, tracked, and solved, with the system user being informed at all times.

• Performs on-site monitoring of all projects.

Education: 2-year degree from an accredited university in Information Technology, Computer Science, or related major;
Experience: 4 years experience in Information Technology, Computer Science, or related professional area;

Supporting Client Technology Needs

• Uses computers and computer systems (including hardware and software) to set up functions, enter data, or process information.

• Monitors, verifies, and manages the acquisition and maintenance of property-based systems.

• Assists in analyzing information, identifying current and potential problems, and proposing solutions.

• Maintains, inspects, and repairs equipment.

• Inspects the equipment or the environment.

• Verifies that computer and network operations are monitored at the property, backup/recovery functions are performed on a scheduled basis, and administration functions for hardware, operating, and application systems are maintained and completed consistently.

• Supports managing IR activities to confirm the property infrastructure and applications systems are functional at all times.

• Verifies solutions are consistent with the client's needs and brand-specific IR environment.

• Administers and maintains mail and email.

• Maintains inventories and manages IT hardware/software.

• Provides Internet support and maintenance (if applicable).

• Provides cable management support.

• Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems, and inform staff of progress or status.

• Consults on specific application issues or hardware/software problems.

• Provides feedback to Lodging IR on application functional performance and system performance.

Maintaining Information Systems and Technology Goals

• Develops specific goals and plans to prioritize, organize, and accomplish work while ensuring compliance with brand standards, budget, and capital requirements.

• Performs an assessment of needs, ensuring compliance with brand-specific standards, budget, and capital requirements.

• Determines priorities, schedules, plans, and necessary resources to complete property projects on schedule and according to specification.

• Verifies problems are correctly reported, routed, tracked, and solved, with the system user being informed at all times.

• Verifies proper asset management.

• Performs on-site monitoring of all projects.

Demonstrating and Applying IR Knowledge

• Keeps up-to-date technically and applies new knowledge to your job.

• Demonstrates knowledge of job-relevant issues, products, systems, and processes.

• Provides technical expertise and support.

Additional Responsibilities

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Coordinates property efforts, prioritizes needs, and communicates those needs to IR Shared Services and other systems staff.

• Manages vendors for property IT requirements functioning as an escalation point for problem resolution.