
Product Process Manager
5 days ago
Key Responsibilities
The Product Operations Manager will serve as a critical liaison between various teams to ensure seamless operational excellence in launching and scaling products.
About the Role
- Design and implement scalable processes and tools to streamline product delivery and lifecycle management.
- Act as the operational link between Product, Design, Marketing, Engineering, Legal, Risk, Compliance, Operations, and Sales functions.
- Evaluate stakeholders' alignment on product goals, timelines, and updates.
- Support product launches through planning, internal and external documentation, go-to-market strategies, and internal enablement.
- Identify inefficiencies in product-related workflows and implement automation.
- Streamline product development workflows (e.g., sprint planning, release management).
- Standardize tools and processes used by the Product team.
- Define, track, and report on product health metrics, usage analytics, and operational KPIs.
- Create dashboards and reports to help Product Managers make data-driven decisions.
- Collaborate with Legal and Compliance to ensure all operational processes meet regulatory standards.
- Oversee onboarding and integration of third-party services and tools.
- Support onboarding of new Product team members.
- Develop documentation and best practices for product processes.
Requirements
- University Degree (Bachelor or Master's degree).
- 3-6 years of experience in Product Operations, Program Management, or similar roles in fintech, crypto, or banking.
- Technical background or familiarity with APIs and blockchain infrastructure.
- Strong understanding of product development life cycles and agile methodologies.
- Proficiency with tools like DevOps, Jira, ProductBoard, Microsoft Office Suite including Excel, Word, PowerPoint, PowerBI.
- Strong analytical skills, with the ability to use data and insights to inform product decisions and drive results.
- Excellent communication, documentation, and stakeholder management skills.
- Experience working with cross-functional teams with little hierarchy and managing complex projects with multiple stakeholders.
- Ability to motivate and inspire teams to achieve goals and deliver high-quality products on time and within budget.
- Ability to operate autonomously in a fast-paced, ambiguous environment.
- Experience in crypto, blockchain, or digital asset ecosystems.
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