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Tourism Expert

3 weeks ago

Kottayam, Kerala, India beBeeProfessional Full time ₹ 8,00,000 - ₹ 15,00,000
Travel and Tourism Professional

We strive to cultivate a culture that values innovation, leadership, and collaboration. Our Travel Counselors play a crucial role in delivering exceptional customer experiences by leveraging their expertise in global distribution systems, fare rules, and ticketing procedures.

Key Responsibilities:

  1. Action passenger names records, issue refunds, air tickets, manage hotel and car invoices while adhering to service level agreements.
  2. Read and interpret fare rules in global distribution systems, fare sheets, and apply the same while issuing tickets.
  3. Ensure smooth day-to-day operations by maintaining an excellent understanding of the travel industry.
  4. Resolve queries from customers efficiently and maintain high productivity standards.
  5. Perform tasks with attention to detail, ensuring compliance with internal guidelines and policies.

Requirements:

  • Degree holder with 2-3 years of experience in the travel sector.
  • Strong knowledge of global distribution systems, particularly Sabre.
  • Excellent communication and problem-solving skills.
  • Multitasking and time management abilities.

What We Offer:

  • Competitive base salaries.
  • Bonus incentives.
  • Support for financial well-being and retirement planning.
  • Comprehensive medical, dental, vision, life insurance, and disability benefits.
  • Flexible working models with hybrid, onsite, or virtual arrangements.
  • Generous paid parental leave policies.
  • Free access to on-site wellness centers and confidential counseling support.