Night Auditor Position Available
4 days ago
Our Overnight Accounting Specialist plays a crucial role in managing overnight front desk and accounting tasks. They act as the primary contact for late-night guests, handling check-ins, check-outs, and guest inquiries.
The core responsibility of this role is balancing and reconciling financial transactions, such as room charges, payments, and taxes. Daily financial reports are prepared for management.
This role requires a strong understanding of hotel operations and excellent communication skills.
Key Responsibilities:- Welcome guests in a warm and friendly manner overnight.
- Handle reservations and arrange for amenities like wake-up calls, taxis, and shuttle services.
- Assist guests, VIPS, and VVIPS in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
- Post room charges and taxes to guest accounts and process invoices.
- Balance cash drawers, process credit card transactions, and verify receipts.
- Track key financial metrics such as room occupancy rates and revenues.
- Prepare end-of-day reports and summary cash balances for hotel management.
- Verify the completion of end-of-day tasks by previous shifts.
- Communicate with other departments like housekeeping and maintenance to ensure service delivery.
- Oversee the hotel safe and ensure the security of guest valuables.
- Audit and reconcile the hotel's daily financial accounts, including revenue, charges, and payments.
- Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
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