Enterprise IT Support Professional

4 days ago


Coimbatore, Tamil Nadu, India beBeeItSupport Full time ₹ 10,00,000 - ₹ 16,00,000
IT Support Specialist

The IT Support Specialist will play a pivotal role in ensuring the smooth operation of our technology infrastructure. This highly skilled individual will be responsible for implementing, operating, and maintaining various Azure services, including Active Directory and Intune. Additionally, they will configure and support Single Sign-On integrations with Azure, collaborating closely with the Security team to manage enterprise-wide security protocols.

In terms of migrations and infrastructure, the IT Support Specialist will lead and execute Windows, email, and cloud migrations, designing and implementing enterprise infrastructure solutions as needed. They will also provide L1–L3 support across systems, networks, and databases, leading helpdesk operations to ensure issues are resolved promptly with minimal disruption.

Another key aspect of this role is IT asset and lifecycle management, where the IT Support Specialist will be responsible for managing IT asset inventory, ensuring accurate records. Furthermore, they will conduct system monitoring, reporting, and auditing, identifying, assessing, and implementing service cost improvements while maintaining risk and performance standards.

To achieve these objectives, the IT Support Specialist will lead the architecture, configuration, and deployment of Microsoft Teams, integrating it with Microsoft 365 services and third-party apps. They will also implement and manage Teams Phone System, enhancing voice and collaboration engineering within the organization.

The ideal candidate should hold an Associate or Bachelor's degree in Computer Science, IT, or a related field (or equivalent experience). A minimum of 5–8 years' progressive experience in IT/system administration (L1–L3) is required, along with hands-on expertise in Entra ID (Azure AD), Intune, Microsoft Security Stack, Azure SSO, and Microsoft 365 Administration, Windows Server, Active Directory.



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