
High-Level Network Engineer
3 days ago
The Senior Network Specialist is a critical role within the network operations center (NOC), responsible for ensuring reliable service operation of IT network services.
This position involves analyzing production network issues, resolving problems, and working in a 24x7 support model to provide required shift handovers.
- Analyzing production network issues and resolve
- Follow troubleshooting mechanisms and suggest corrective action
- Work in 24x7 support model and provide required shift handover
- Own incident ticket resolution end-to-end and find a way to resolve or provide technical workarounds
- Coordinates with junior NOC engineers to analyze the issue, capture new logs if required
- Coordinates solution provisioning and deployment by WAN connectivity service providers
- Escalate to very complex network issue to L4 engineer for support
You will need:
- Bachelor's degree in Telecommunications, Information Technology, Computer Science, or equivalent
- 10+ years of experience in complex network services
- In-depth knowledge of TCP/IP, VRRP, DNS, ARP, STP, and related technologies
- Proficient in routing protocols such as OSPF, BGP, and MPLS
- Hands-on experience with Nokia hardware/software and CLI
- Experience in enterprise WAN architecture and security with Firewalls
- Strong understanding of enterprise wired and wireless networks
It would be beneficial if you also had:
- Experience in requirement gathering processes
- Understanding of ITIL processes
- Excellent verbal and written communication skills
- Ability to thrive in a global, multicultural team
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