Payments Business Analyst

2 weeks ago

Mumbai, Maharashtra, India Investec Full time

Investec is a specialist bank that serves clients primarily in the UK and South Africa. Our culture is built on a flat structure with a focus on internal mobility, allowing employees to flourish in their roles. If you're looking for a career boost, this could be the opportunity you've been waiting for.

You'll be part of the One Payments Platform, working closely with Product Management and Payments technology. Your role will involve delivering change initiatives to build new services and products, as well as supporting Investec Bank business units to integrate onto the Platform. This includes strategic, regulatory, and industry change.

Change initiatives may cover the entire project lifecycle, from feasibility to closure. All projects will be driven by business needs, regulatory requirements, and industry hygiene, with the majority involving an IT component.

Key requirements of the role:

  • You'll need excellent knowledge of business analysis, including experience in multiple areas within financial services across the entire project lifecycle.
  • You'll need to work under pressure and tight timeframes, managing and resolving different and sometimes conflicting requirements and priorities.
  • You'll be accountable for delivery on individual projects or small change, and for contributing your skills and experience to the OPP team and wider change community.
  • You may work on multiple projects and small change running concurrently, requiring you to manage conflicting priorities.

Your responsibilities will include:

  • Planning the business analysis effort and approach for projects and small change.
  • Working with the Payments Product Management team to turn high-level requirements into detailed requirements and facilitating workshops to agree technical and operational solutions with relevant stakeholders.
  • Where applicable, working closely with 3rd party vendors to ensure successful change delivery.
  • Eliciting, analysing, documenting, validating, and verifying requirements.
  • Obtaining consensus and approval of requirements.
  • Defining, designing, and optimising processes to ensure they're fit for purpose, client-centric, scalable, resilient, and cost-effective.
  • Communicating requirements to ensure a common understanding across stakeholders.
  • Ensuring the traceability of requirements and that changes to requirements are analysed, assessed, approved, communicated, and managed throughout the life of the project.
  • Evaluating that a solution meets requirements and the business.
  • Planning and managing delivery of small change or project deliverables, including management of risks, issues, and dependencies.
  • Stakeholder management.
  • Sharing experience and learnings within the OPP team and wider change community.

Skills and Knowledge:

  • Proven experience of business analysis in financial services – across all levels of the business; across geographies; both IT and non-IT related.
  • Experience delivering change within a Platform environment and/or working on Payment Projects.
  • To learn and adopt different business analysis techniques appropriate and relevant to delivery scope, stakeholder analysis, business case definition, target operating model definition, business process, function, and data modelling, etc.
  • Demonstrate communication skills both written and verbal using a variety of methods, the ability to get the message across and relative to the audience.
  • Facilitation of small and potentially large workshops with stakeholders.
  • Knowledge of both Agile and traditional Waterfall methodologies.
  • Regulatory Knowledge as applicable to role (compulsory).
  • To act with integrity at all times and embrace the philosophy of treating our customers fairly (compulsory).
  • High level of proficiency in the use of MS Office productivity tools (Word, Excel, PowerPoint, Visio).
  • Industry recognised business analysis certification, CCBA/CBAP, BCS International Diploma in Business Analysis, PBA-PMI.
  • Good Payment Regulatory and Industry knowledge.
  • Good understanding of generic payment flows from Payment creation to Payment execution and beyond.

At Investec, we value a sense of belonging and inclusion, creating an environment where everyone is free to be themselves. This drives innovation, creativity, and business performance.

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