Operations Executive
7 days ago
Webvillee Technology pvt ltd is a Digital Transformation and Product Engineering company committed to delivering exceptional value through design innovation and engineering. Our mission is to help clients achieve ambitious business goals by designing, building, and maintaining enterprise-grade software solutions utilizing cutting-edge technology.
Mission and Vision:
Our company is dedicated to providing top-notch services to our clients. We strive to deliver high-quality solutions that meet their needs and exceed their expectations. Our team of experts works tirelessly to ensure that our clients receive the best possible service.
Key Responsibilities:
Managing day-to-day operations, optimizing operational processes and procedures for maximum efficiency while maintaining quality standards, assisting with the implementation of new processes and procedures, identifying ways to improve customer experiences, ordering supplies and maintaining inventory levels, overseeing the operations team and assigning tasks, training new employees and ensuring that health and safety regulations are followed, interacting with customers and suppliers, answering questions, and resolving issues, tracking and reporting on operational performance, maintaining policy and procedure documents.
Requirements:
Bachelor's degree preferred, 2 years of experience as an operations specialist or in a similar role, project management and leadership experience, ability to analyze and improve operational processes, strong people management and organizational skills, excellent communication skills, both written and verbal, strong problem-solving and time management skills, detail-oriented, benefits include expedited career growth opportunities, flexible hybrid schedule, five days working culture, work with the latest accounting technologies, training and development sessions, allowances for certifications, medical insurance, monthly review sessions, handle the front desk and maintain visitor records, manage administrative chores and organizational tasks, create a welcoming, professional environment for clients and customers, managing the reception area and ensuring the office is neat and tidy, greeting and welcoming clients, customers, and visitors courteously and professionally, answering phone calls and directing them to the appropriate staff member/department, handling incoming and outgoing mail and packages, taking care of general everyday tasks like scheduling appointments, organizing files, and maintaining office supplies, requirement excellent communication and interpersonal skills, ability to prioritize tasks and great organizational capabilities, competency in managing time and solving everyday problems, customer-oriented mindset with a passion for providing exceptional service, fluency in English, Hindi, and at least one other regional language, desirable proficiency in using computers and other office equipment, willingness to work in a fast-paced environment with multitasking ability, basic knowledge of Microsoft Office (MS Word and MS Excel).
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