
Talent Infrastructure Specialist
2 weeks ago
**Job Title:** Workday Talent Analyst
The Workday Talent Analyst is accountable for managing, maintaining, and continuously improving the technology infrastructure, workflows, and quality of data that support our enterprise learning, performance, and talent management teams across the organization.
Responsibilities:- Process data and systems governance, translating business and programmatic needs into system requirements, user experience, and user support are key aspects of this role.
- This position will be in India, where you will work with various teams to deliver solutions that meet the organization's goals.
- You will be responsible for managing user access, password resets, and account terminations, as well as resolving employee queries and communicating outcomes within SLAs.
- Additionally, you will troubleshoot course completion issues and resolve course playback errors, manage requests for enrollment, removal of courses, and build and maintain courses, instructor-led offerings, and virtual learning curriculums.
- You will also create and deploy learning campaigns for various business areas, including risk, compliance, talent, operations, and manage learning content for new hire employees.
**Required Skills and Qualifications:
To be successful in this role, you will need to have:
- At least 2 years of experience within a Talent Management function supporting performance management and talent processes in Workday, including configuration.
- 2 years of experience working in a HR function supporting learning with working knowledge and experience of Workday's Learning Management System.
- Tech and process savvy, able to learn new systems quickly, think through implications, and create user-friendly workflows and procedures.
- Strong communication skills, able to express thoughts and ideas in a clear and concise manner, and provide information to others in a way that considers the needs of the situation and audience.
- Problem-solving skills, able to analyze and solve problems, develop recommendations, and address issues opportunities as they emerge.
- Metrics-minded, conducts and analyzes performance metrics to ensure program and solutions meet performance goals and standards.
- Able to collaborate with employees across the globe and navigate cultural differences effectively.
- Customer focus, genuine interest and ability to service internal clients and help address the root causes, ensure interactions and deliverables yield a high level of satisfaction from users.
**Benefits:
As a Workday Talent Analyst, you will have the opportunity to work with a dynamic team, contribute to the organization's growth and success, and develop your skills and expertise in a fast-paced environment.
Others:We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.
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