
Career Opportunity
14 hours ago
Job Summary:
- As a sales professional in the travel industry, your primary responsibility will be to convert leads into confirmed bookings by handling inbound and outbound calls, WhatsApp, and email inquiries.
- You will consult with customers to understand their travel preferences, budgets, and requirements, presenting tailored itineraries and offers in a professional manner.
- Maintain follow-up with potential clients to ensure conversions and build long-term customer relationships through excellent after-sales support.
- Coordinate with operations and product teams to execute bookings smoothly, achieving sales targets and contributing to business growth.
Key Responsibilities:
- Handle all customer interactions, including phone calls, emails, and chats, providing exceptional service and ensuring customer satisfaction.
- Consult with customers to identify their needs and preferences, recommending suitable travel options and packages.
- Develop and maintain strong relationships with customers, understanding their expectations and delivering personalized experiences.
- Stay up-to-date with industry trends, products, and services, utilizing this knowledge to enhance customer experiences and drive sales growth.
Requirements:
- Proficient English communication skills for domestic and international clients.
- Prior experience in travel sales / customer service / hospitality is preferred.
- Negotiation and persuasive selling skills are essential.
- Familiarity with popular travel destinations, holiday packages, and itineraries is beneficial.
- Basic computer proficiency (MS Office, CRM tools, email handling) is required.
We Offer:
- Competitive salary with performance-based incentives.
- Training on destinations and sales techniques.
- Opportunity to grow within a fast-scaling travel brand.
- Positive and collaborative work environment.
This role is ideal for those passionate about travel, interacting with people, and communicating fluently in English.
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