System Expertise Lead

6 days ago

Nashik, Maharashtra, India beBeeExpertise Full time ₹ 19,55,100 - ₹ 24,19,500

Job Title: System Expertise Lead

Bangalore-hybrid (Three days a month)

Responsibilities:

  • Maintain and optimize collaboration systems, including preventive and corrective maintenance, capacity planning, and scalability.
  • Record and manage changes, configurations, incidents, problems, and processes.
  • Evaluate system security, implement standards, and respond to failures or performance issues.
  • Produce performance, capacity, availability, and security reports for senior management.
  • Develop technical documentation and collaborate on ongoing issues and projects.
  • Manage vendor relationships and oversee outsourced services.
  • Install, configure, integrate, and test new system components and applications.
  • Maintain automation scripts and enhance functionality.
  • Adhere to industry best practices and quality assurance standards.
  • Perform maintenance or upgrades with minimal business impact, including on-call duty.
  • Analyze systems and participate in design and engineering projects.
  • Configure prototypes, deliver products, and manage solution implementation and vendor performance.
  • Support Service and Project Managers.

Requirements:

  • 5-7+yrs technology support experience.
  • 5+ years of experience in Administration and implementation of Collaboration Tools.
  • Extensive experience with Microsoft suite administration and Collaboration Security frameworks including Exchange Online and Teams.
  • Extensive experience using Powershell, PowerBI, APIs, Webservices, Python, C++, JavaScript, Power Platform to build and deploy services.
  • Ability to foster a collaborative atmosphere and exhibit optimism in challenging situations.
  • Decompose complex problems into manageable components, offering succinct solutions.
  • 4+yrs Experience building efficiency workflows to deliver desirable outcomes.
  • Successful track record in working on multi-functional team projects.
  • Knowledge of other Collab platforms for systems integration and automation support.

Key Benefits:

  • Contribute to the success of our IT infrastructure.
  • Collaborate with experienced professionals in the field.
  • Opportunity for professional growth and development.

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