Cloud Operations Specialist

21 hours ago


Bengaluru, Karnataka, India NetApp Full time
Role Overview

The Cloud Operations Specialist - Open Source Expert will be a key member of our team, responsible for ensuring the smooth operation of our cloud-hosted infrastructure. With a strong background in Unix/Linux and open-source technologies, this individual will be instrumental in maintaining and optimizing our production systems.

About Us

At NetApp, we're committed to helping our customers turn challenges into business opportunities. We do this by leveraging cutting-edge technology and innovative approaches to data management. As a Cloud Operations Specialist - Open Source Expert, you'll be part of a dynamic team that's passionate about delivering exceptional results.

Key Responsibilities
  • Provide expert operational support for our cloud-hosted infrastructure, utilizing technologies such as Linux (CoreOS, Ubuntu), Docker, and languages including Java, Python, and bash.
  • Respond to customer queries and incidents, diagnosing and solving complex technical issues related to Apache Cassandra, Apache Kafka, Elastic Search, Redis, and other supported technologies.
  • Investigate issues and apply standard change and maintenance procedures to optimize the performance and stability of production systems.
  • Undertake complex cluster operations such as migrations, upgrades, and maintenance on our fleet.
  • Develop and continually improve our suite of internal automation tools, applications, documentation, processes, and procedures.

Requirements

To succeed in this role, you'll need:A strong knowledge and experience with Unix/Linux and comfort working from the command line.Good fundamental computer science/software engineering skills and knowledge, particularly operating system internals, resource management, and networking.Previous experience working with databases and/or Open-Source Techs (managing standard tasks, handling production issues, performance tuning) in a support role.Programming skills in Python, bash scripting, SQL, and source code control using Git.Exceptional ability to communicate clearly and professionally in written and verbal English.Demonstrated ability to multitask.Passion for all things IT, and especially open source.
Benefits

As a Cloud Operations Specialist - Open Source Expert at NetApp, you'll enjoy a range of benefits, including:

  • An estimated annual salary of $120,000 - $150,000, depending on location and experience.
  • A comprehensive benefits package, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs.
  • Ongoing education and professional growth opportunities, including educational assistance and access to various discounts and perks.
  • A healthy work-life balance, with 40 hours of paid volunteer time off each year to support your favourite causes.


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