Energy Components Support Specialist

2 weeks ago


Pune, Maharashtra, India Quorum Software Full time

About the Role

We are seeking a highly skilled Energy Components Support Specialist to join our team at Quorum Software. As a key member of our support team, you will be responsible for providing expert-level technical support to our customers.

Your Key Responsibilities

  • Provide timely and effective technical support to customers through various communication channels.
  • Diagnose and troubleshoot complex technical issues related to our energy software applications.
  • Collaborate with internal teams to resolve customer issues and improve overall support processes.
  • Develop and maintain knowledge articles and technical documentation to support customers.
  • Participate in on-call rotations to provide 24/7 support to our global customer base.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, or related field.
  • At least 4 years of experience in delivering support for energy software applications.
  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced, dynamic environment.

About Quorum Software

Quorum Software connects people and information across the energy value chain. We are a rapidly growing company with a proven track record of innovation and expertise in the energy industry.

Why Join Us

At Quorum Software, we offer a dynamic and supportive work environment with opportunities for professional growth and development. If you are passionate about technology and the energy industry, we encourage you to apply for this exciting opportunity.



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