IT Service Management System Architect

2 days ago

Bellary, Karnataka, India beBeeItsmarchitect Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Job Description\

As a seasoned IT Service Management professional, you will play a pivotal role in driving the implementation and support of our ITSM tool. Your expertise in architecting and integrating complex systems will be instrumental in ensuring seamless workflow processes across our organization.

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Working closely with cross-functional teams, including business stakeholders and system administrators, you will analyze requirements, design functional design documents, and collaborate on solution development to meet ongoing business needs. Your ability to communicate effectively, prioritize tasks, and manage competing demands will be essential in delivering high-quality results under tight deadlines.

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Required Skills & Qualifications\
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  • ITSM Tool Architect: You have hands-on experience with ITSM tools, specifically REST APIs, CMDB, and SOAP Integration. Strong understanding of incident management, problem management, and change management processes is required.\
  • System Administration: Proven skills in Windows Server administration, Active Directory, and Group Policy are necessary for this role.\
  • Technical Writing: The ability to create clear, concise technical documentation is crucial for effective knowledge sharing and collaboration within the team.\
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Benefits\

Our organization offers a competitive salary package, comprehensive benefits, and opportunities for professional growth and development. If you are a motivated individual who thrives in fast-paced environments, we encourage you to apply for this exciting opportunity.

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Others\

Apply now and join our dynamic team We look forward to reviewing your application.

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