
Sales and Customer Engagement Specialist
2 days ago
We are seeking a detail-oriented Sales and Customer Engagement Specialist to join our e-commerce operations team.
This is a full-time, remote role that involves creating and managing online listings, handling customer inquiries, and conducting research to support pricing and product accuracy.
- Create and maintain product postings on various platforms, including OfferUp, Facebook Marketplace, and Craigslist.
- Maintain close communication with the sales team to ensure accurate and up-to-date postings.
- Enhance existing postings by adding more complete information and optimizing for customer engagement.
The successful candidate will be responsible for responding to customer inquiries via various channels, clarifying questions, and providing product-related details to facilitate smooth transactions.
Pricing and Item Research- Conduct detailed research on received inventory items to determine brand, specifications, descriptions, and pricing benchmarks.
- Recommend competitive pricing based on analysis.
To be considered for this role, applicants must have:
- A minimum of 1 year of experience in online postings, customer service, or e-commerce operations.
- Strong English communication skills, both written and verbal.
- Highly organized, self-motivated, and capable of working independently during designated hours.
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