Business Operations Coordinator
3 weeks ago
Job Summary
We are seeking a highly organized and detail-oriented Business Operations Coordinator to join our Global Customer Success (GCS) organization at Anthology Inc.
The Opportunity:
Anthology delivers education and technology solutions to empower educators and institutions. Our mission is to make meaningful innovation simple and intelligent, inspiring student success and institutional growth.
About the Role:
The Business Operations Coordinator will play a crucial role in facilitating operational efficiency by innovating, streamlining, and implementing world-class tools and business processes across the organization.
Key Responsibilities:
- Validate sales opportunity data in company CRM and provision projects in PSA tool
- Coordinate with GCS leaders and Resource Management team to identify and assign resources, communicating accordingly
- Follow standard processes to assist internal cross-functional teams, including Finance
- Ensure data integrity and accuracy within PSA tools
- Collaborate with team members to identify and resolve operational issues
- Provide support for special projects and initiatives as needed
Requirements:
- Associate's degree or equivalent combination of education and experience
- Strong attention to detail, organizational skills, and ability to follow set guidelines and processes
- Ability to work independently as well as part of a global team and manage multiple projects simultaneously
- Excellent communication and interpersonal abilities
- Proven experience in a similar role, preferably in a fast-paced environment
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams, Planner)
- Fluency in written and spoken English
Preferred Qualifications:
- Experience working in Salesforce and/or Kantata
Estimated Salary: $65,000 - $85,000 per year, depending on location and experience
About Anthology:
Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
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