Salesforce Platform Specialist

1 week ago


Delhi, Delhi, India TLC DigiTech Pvt. Ltd. Full time
About TLC DigiTech Pvt. Ltd.

TLC DigiTech Pvt. Ltd. is a tech product and services company that provides end-to-end digital solutions for customer acquisition, activation, engagement, retention, and loyalty.

With a strong presence in India, the Middle East, and Africa, we have a team of 600+ professionals who bring innovation and excellence to our customers.

We specialize in developing tech products on world-class platforms, including CRM on Salesforce and Heroku, with integrations managed through MuleSoft.

Our digital delivery is built on the Adobe stacks, including Adobe Experience Manager, Analytics, Target, and Adobe Campaign, with mobile apps developed on Ionic hybrid platforms.

Job Summary

We are seeking a Senior Salesforce Administrator to join our team. As a key member of our organization, you will be responsible for designing, setting up, and maintaining Salesforce standard objects, custom objects, and junction objects.

You will also be responsible for structuring user roles, security profiles, and workflow rules, mobilizing business change by leveraging Salesforce to enable fit-for-purpose scalable business solutions.

Key Responsibilities
  • Design and setup Salesforce standard objects, custom objects, and junction objects.
  • Structure user roles, security profiles, and workflow rules.
  • Mobilize business change by leveraging Salesforce to enable scalable business solutions.
  • Develop Salesforce platforms to meet ever-changing needs.
  • Configure page layouts, workflows, document templates, record types, and data fields.
  • Create and update users, reports, and dashboards to track pipeline/stages for management visibility.
  • Create validation rules, approval processes, workflows, and process builder knowledge in generating reports and dashboards.
  • Experience with data loading using SFDC Data Loader and CRM applications like Data Exports and Imports.
  • Create Profiles, Permission Sets, Roles, Users, Record Types, Email Services, Reports, Dashboards, Tasks, and Actions.
Requirements
  • 5+ years of experience as a Salesforce Administrator.
  • Admin (ADM201 and ADM211) certification.
  • Sales Cloud, Service Cloud, and Developer certifications preferred.


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