Reliability Solutions Engineer

12 hours ago

Allahabad, Uttar Pradesh, India beBeeReliability Full time US$ 1,45,000 - US$ 1,82,500

About Our Technology Hub:

We strive to deliver innovative solutions that drive excellence in safety, innovation, reliability, and customer experience.

Our team contributes directly to these objectives, delivering high-value solutions that work seamlessly with a global team to create memorable experiences for customers.

Key Responsibilities:

  • Execute incident management processes and ensure platform performance meets enterprise objectives through monitoring and timely service restoration
  • Build and support a reliable application suite to meet development and maintenance requirements
  • Provide consultation and direct technical support in life cycle planning, problem management, integration, and systems programming
  • Ensure platform performance and availability meet enterprise objectives through monitoring, timely service restoration, and tuning
  • Constantly improve and implement automation of applications tasks
  • Provide technical support for systems/platforms according to application SLA's
  • Design and develop resiliency in application code, troubleshoot incidents, engage with squads, and participate in incident management
  • Able to understand architecture and design of applications and identify or narrow focus for an incident based on symptoms
  • Perform root cause analysis to quickly recover from service interruptions and prevent recurring problems

Required Skills and Qualifications:

  • Bachelor's degree or industry certification in an applicable IT field with 3 years of applicable experience in designing/administering/supporting one or more platforms
  • 3 or more years of experience as a Systems Engineer or Site Reliability Engineer
  • 3 or more years of experience with ops automation using a scripting language such as Python or Ansible
  • Site Reliability Engineering: Knowledge of theories and methodologies of reliability engineering; ability to design, develop, and support various tools, services, and applications to maintain a reliable site environment
  • Performance Measurement and Tuning: Knowledge of system performance, testing, and programming; ability to monitor, measure, and optimize system performance and network communication
  • CI/CD Pipeline: Knowledge of concepts, values, and tools applied in building Continuous Integration (CI), Continuous Delivery, and Continuous Deployment (CD) pipeline; ability to design, build, implement, and maintain CI/CD pipelines to achieve automation of software delivery process
  • Software Release Management: Knowledge of strategies, practices, and tools for managing versions and distribution of software products and enhancements; ability to evaluate and improve release management practices and tools
  • Application Maintenance: Knowledge of production applications; ability to monitor application functions and resolve issues to maintain optimal conditions for system applications
  • Software Engineering: Knowledge of software engineering; ability to deliver new or enhanced software products
  • Agile Development: Knowledge of agile methodologies and the agile development lifecycle; ability to utilize formal agile methodologies, disciplines, practices, and techniques for the delivery of new and enhanced applications
  • Embraces diverse people, thinking, and styles

Preferred Qualifications:

  • Master's degree in computer science, Information Technology, or related field
  • Experience and exposure to VMWare VDI implementations a huge plus
  • Experience with Dynatrace APM and synthetic monitoring
  • Experience with airline applications and infrastructure technology is a plus

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