IT Systems Optimization Specialist

1 day ago


Bengaluru, Karnataka, India Ally Executive Full time
IT Systems Optimization Specialist

This role requires a skilled Business System Analyst 2 who can effectively communicate between clients and technical delivery teams, utilizing strong business and technical expertise.

Key Responsibilities:
  • Analyze data quality to identify trends, issues, and recommend changes to support client data onboarding from multiple vendors/sources.
  • Maintain process documents and update them regularly, promoting effective knowledge sharing within the team.
  • Collaborate with clients and internal teams to understand, define, and document business and/or campaign requirements using standard templates.
  • Support client requests in day-to-day marketing operations, ensuring timely delivery and high-quality results.
  • Assist in functional testing efforts for database enhancements, guaranteeing accurate and on-time delivery.
  • Facilitate effective client meetings, understand deliverables, and drive successful outcomes.
  • Promote team collaboration to improve delivery quality, repeatability, and on-time delivery.
Qualifications:

Core Skills:

  • At least 2 years of experience in a BA Role in the IT industry.
  • Understanding of Requirements articulation to user stories, BRD, FSD, documentation, and acceptance criteria.
  • Understanding of SDLC and Agile methodologies.
  • Understanding of Data Models, data warehouses, and data dictionaries.
  • Understanding of Databases and SQL Concepts.

Nice to have:

  • Knowledge of CRM and Loyalty concepts.
  • Brief understanding of marketing CRM, digital marketing, or marketing concepts.
  • Exposure to marketing campaign tools (Unica, Adobe, Eloqua, Marketo, Responsys, Zeta, etc.) and ability to learn new campaign platforms.
  • Exposure to data warehousing, data lake, and data mart concepts.
  • Exposure to real-time, API, HTML, or web technologies.

Salary Range: $80,000 - $110,000 per year. This role features a hybrid working model, offering flexibility and work-life balance.



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