
Strategic Cyber Security Leader
8 hours ago
As a strategic leader in the Network and Cyber Security domain, you will be responsible for driving the delivery of high-quality services to our clients.
The role involves overseeing all aspects of service delivery, ensuring that customer needs are met, resources are allocated effectively, and costs are controlled. You will develop and implement strategies to improve service delivery, lead career development and succession management efforts to ensure employee retention, motivation, and engagement.
- Lead and manage the day-to-day operations of the team, overseeing 350+ professionals and providing guidance and support to team members.
- Develop, implement, and continuously improve the strategy for Network and Cyber Security in alignment with Service Line organizational goals and requirements.
- Oversee the planning, execution, and delivery of Network and Cyber Security services.
- Drive operational excellence, monitoring and analyzing performance metrics to assess the effectiveness and efficiency of service delivery.
- Identify areas of improvement and implement necessary changes to enhance service delivery.
- Continuously monitor and analyze market trends to identify opportunities and challenges.
- Work closely with other leads and the global team to share best practices and ensure a consistent approach across all locations.
- Experience: Several years of experience in the IT industry, preferably in network or cyber security, with a significant portion of that in a leadership or management role.
- Industry Knowledge: Deep understanding of the Network and Cyber Security industry, including the latest trends, challenges, and opportunities.
- Leadership Skills: Ability to lead and motivate a team, manage performance, and develop talent. Strong decision-making and problem-solving skills are also important.
- Client Relationship Management: Experience in managing client relationships, understanding client needs, and delivering high-quality service.
- Operational Excellence: Knowledge of operational best practices in the ECS industry, including process improvement, quality management, and performance metrics.
- Financial Acumen: Understanding of financial management principles, including budgeting, forecasting, and financial analysis. Ability to manage the service line's profitability.
- Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with clients, team members, and other stakeholders.
- Change Management: Experience in managing change, including implementing new processes, systems, or strategies, and leading teams through change.
- Cultural Awareness: In a global environment, understanding and respecting cultural differences is crucial. Experience in managing multicultural teams or working with international clients can be beneficial.
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