Jewellery Industry CRM Specialist

4 days ago


Jaipur, Rajasthan, India beBeeCustomerService Full time ₹ 3,75,000
Customer Relationship Management Specialist

A highly skilled Customer Relationship Management (CRM) specialist is required to lead our team in optimizing marketing efforts. Their primary responsibility will be to leverage CRM data and software to improve customer care, serving as a liaison between employees and the CRM system.

The ideal candidate will possess excellent communication skills and have experience working within the jewellery industry. Key responsibilities include:

  • Evaluating customer needs and satisfaction levels.
  • Optimizing customer services by assessing current metrics.
  • Managing CRM systems, developing key performance indicators (KPIs) for customer service success.
  • Communicating directly with clients, resolving any issues that may arise.

Key qualifications for this role include:

  • 3-5 years of experience in the jewellery industry.
  • Excellent communication skills.
  • Bachelor's degree in a relevant field.


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