Senior Outbound Calling Specialist

4 days ago


Bengaluru, Karnataka, India m360 Research Full time

We are seeking a highly skilled Senior Outbound Calling Specialist to join our team at m360 Research. Based in Bangalore, this role involves working on international outbound calling projects and requires excellent communication and interpersonal skills.

As a Senior Outbound Calling Specialist, you will be responsible for recruiting healthcare professionals to participate in online MR surveys and panel recruitment. You will also coordinate with project owners, provide daily updates, and consistently deliver as per set targets and timelines for each data collection project.

The ideal candidate will have 2+ years of experience in international outbound calling and possess strong convincing and soft skills. They should be willing to work in a target-oriented environment with stringent timelines and have the ability to multi-task and prioritize tasks independently based on targets & timelines.

The salary range for this position is ₹1,20,000 - ₹1,50,000 per month, depending on experience. In addition to a competitive salary, we offer a range of benefits, including opportunities for career growth and professional development.

Broad responsibilities include:

  • Recruiting healthcare professionals to participate in online MR surveys and panel recruitment
  • Coordinating with project owners, providing daily updates, and consistently delivering as per set targets and timelines for each data collection project
  • Cold calling and lead generation
  • Follow-up and reminder calls

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