Security System Specialist

1 week ago

Hyderabad, Telangana, India beBeeSecurity Full time US$ 60,000 - US$ 85,000
OnGuard/Genetec Support Specialist

We are seeking a skilled and experienced OnGuard/Genetec support specialist to join our team.

Job Description:

The ideal candidate will have a strong understanding of physical security systems, integration capabilities, and excellent analytical skills to improve system performance and support operational security needs.

  • Provide technical support and troubleshooting for Genetec Security Center and OnGuard access control systems remotely.
  • Analyze, debug, and resolve system incidents, alarms, and operational issues.
  • Coordinate with onsite teams, vendors, and other stakeholders to ensure timely problem resolution.
  • Assist in the design, development, testing, and deployment of software enhancements and custom integrations to improve system functionality.
  • Implement software upgrades and patches in accordance with company processes.
  • Develop and maintain technical documentation, user guides, and support procedures.
  • Conduct root cause analysis for recurring issues and initiate preventive measures.
  • Collaborate with security teams to optimize access control policies, permissions, and workflows within OnGuard/Genetec systems.
Key Qualifications:
  • Strong understanding of physical security systems and integration capabilities.
  • Excellent analytical and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Effective communication and customer service skills.
  • Experience with software development and testing.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • Competitive salary and benefits package.
How to Apply:

Submit your application, including your resume and cover letter, to us. We look forward to hearing from you

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