Medical Operations Lead

4 days ago

Thiruvananthapuram, Kerala, India beBeeClinical Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

The role of the Unit Medical Services Head is to provide strategic direction and oversight for the clinical operation of medical departments and services.

Key Responsibilities:
  • The successful candidate will be responsible for coordinating and overseeing all medical care provided at the unit, ensuring the quality of clinical services rendered.
  • They will also ensure statutory compliance with regards to MTP, PCPNDT, AERB, Radiation Safety etc.
  • Analysis of department mix and need for consultants will be a key aspect of this role.
  • Participation in tariff revision and clinical compensation patterns is essential.
  • Performance analysis of retainers will also be a responsibility.
  • The selected individual will be tasked with monitoring and rationalizing doctor costs.
  • Rationalization of surgical and medical charges will also be required.
  • This role involves being responsible for clinician/clinical related quality monitoring/accreditation/quality assurance services.
  • Coordination and conduct of medical Advisory Board, Clinical HOD Committee, departmental meetings will be necessary.
  • Participation and contribution to Infection Control Committee, Pharmacy and Therapeutic Committee, Ethics Committee, Blood transfusion Committee, CPR analysis Committee will also be required.
  • Overseeing reporting and communication of quality improvement initiatives, quality, and patient safety awareness, safety culture survey administration, and recognition programs is crucial.
  • Addressing consultant requirements and recruitment of consultants will also be a responsibility.
  • The selected individual will be involved in induction, on-boarding, credentialing, and privileging, formulating contracts with inputs from Hospital Director for new consultants.
  • Training and re-privileging and monitoring performance and appraisal of consultants, maintaining personnel files with documents will also be required.
  • Addressing clinical patient concerns/complaints/potential medico-legal complaints in coordination with treating doctors is essential.
  • Review, peer-review, and formulate draft replies for medico-legal cases with inputs from treating teams will also be necessary.
  • Maintaining medicolegal trackers and follow up on active cases will be a responsibility.
  • Conducting morality/mortality meetings periodically and reviewing cases will also be required.
  • Auditing clinical billing codes will be necessary.
  • Providing clinical input to Unit Heads whenever required for medico-legal cases received will also be a responsibility.
  • Engaging with teams through training, performance management, continual feedback, coaching, and reward and recognize people to motivate them to deliver desired results will be essential.
  • Recommending junior clinical manpower for effective functioning of clinical departments will also be required.
  • Evaluating and initiating academic activities and programs like DNB/FNB/Fellowship/Training and Certification Courses will be necessary.
  • Ensuring training of doctors on patient safety, service excellence initiatives, and healthcare communication will also be a responsibility.
  • Preparing biomedical equipment capital expenditure budgets based on inputs from clinicians and biomedical departments will be necessary.
  • Oversight of medical records departments and initiating digitization, electronic records where feasible will also be required.
  • Conducting awareness programs, campaigns, and drives for dissemination of service excellence initiatives, patient experience videos, effective communication strategies will be essential.

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