Apprentice Role

2 weeks ago


Kolkata, West Bengal, India Starbucks Full time

About the Role

Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. We are currently present in 30 cities with over 230 stores through a network of over 2,300+ passionate partners (employees). Our core business is more than just coffee – we are in the people business selling coffee.

Key Responsibilities

  • Providing legendary customer service to all customers
  • Creating the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.
  • Apprentices are responsible for modelling and acting in accordance with TATA Starbucks guiding principles.

Eligibility Criteria

  • Students pursuing 11th or Secondary / 10th pass level
  • Minimum 16 years of age
  • Valid Aadhar (National Identity) card

Program Framework

  • 12 months of Paid Apprenticeship with On the job training
  • 9 hours (including 1 hour break) per day and 5 days working
  • Online Assessment on completion of 3 & 11 months
  • Government recognized & Starbucks co-branded certificate on successful completion of the program

Scope of Training

  • Providing legendary customer service to all customers
  • Creating the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.
  • Apprentices are responsible for modelling and acting in accordance with TATA Starbucks guiding principles.

Our Culture

We are a company that values diversity and inclusion. We believe in treating each other with respect and dignity. Our mission statement – "To inspire and nurture the human spirit – one person, one cup and one neighbourhood at a time" and core values are the roots of our culture and serve as guidepost for our partners.


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