Data Insights Specialist
1 week ago
We are driven by the passion to create meaningful relationships with our customers and understand their challenges.
At the heart of our customer experience, we believe in listening to our customers and identifying gaps, opportunities, and solutions that make a difference.
As a key player in this process, your role will involve:
- Maintaining data reports to track performance trends and provide actionable insights.
- Analyzing customer data to identify patterns and opportunities for growth.
- Engaging with customers directly through calls to capture feedback and understand their pain points.
- Collaborating with cross-functional teams to ensure data accuracy and consistency.
We are looking for a detail-oriented, analytical professional who brings both data skills and empathy to the table. Specifically:
- Minimum 6 months of experience in data analysis or MIS.
- Strong analytical mindset with problem-solving ability.
- Proficiency in Excel (basic to advanced).
- Good communication skills with the ability to connect empathetically with customers.
- A customer-first mindset and eagerness to contribute to continuous improvement.
Key Responsibilities:
- Data Analysis and Reporting
- Customer Engagement and Feedback
- Team Collaboration and Communication
What We Offer:
- Opportunities for growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
How to Apply:
- Review the job requirements and qualifications
- Update your resume and cover letter to showcase your skills and experience
- Submit your application for consideration
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