Advanced Network Assurance Engineer

2 days ago


Pune, Maharashtra, India Tech Mahindra Full time

Job Title: Advanced Network Assurance Engineer

About the Role

We are seeking an experienced Network Assurance Engineer to join our team at Tech Mahindra. The successful candidate will be responsible for ensuring the operational integrity, availability, and performance of network systems.

Key Responsibilities
  • Provide advanced support for network incidents and ensure timely resolution to meet SLAs.
  • Conduct root cause analysis (RCA) for recurring issues and recommend long-term solutions.
  • Proactively monitor and maintain network health, availability, and performance.
  • Plan and execute network configuration changes following change management procedures.
  • Act as a point of escalation for L1 and L2 engineers.
  • Create and maintain knowledge base articles, runbooks, and network topology diagrams.
  • Collaborate with cross-functional teams for network improvements and upgrades.
Required Skills & TechnologiesRouting & Switching

Expertise in Cisco routers and switches (Nexus, Catalyst, etc.) is required. Hands-on experience with Juniper routers and switches is also necessary.

Wireless Networks

The ideal candidate should have knowledge of Cisco Wireless Controllers (WLC) and access points, as well as experience troubleshooting wireless connectivity, performance, and security issues.

SD-WAN

Design, deployment, and support expertise in Cisco Viptela SD-WAN is essential.

Network Security

Proficiency in Cisco ISE (Identity Services Engine) for network access control and policy enforcement is required.

Protocols & Standards

An in-depth understanding of BGP, OSPF, EIGRP, VLANs, STP, MPLS, and IPSEC VPNs is necessary.

Tools & Monitoring

Experience with tools like Wireshark, SolarWinds, or other NMS (Network Monitoring Systems) is beneficial.

Soft Skills
  • A problem-solving mindset to identify patterns and resolve complex technical issues.
  • Clear, effective communication skills to support incident resolution with stakeholders and customers.
  • Ability to manage multiple high-priority issues simultaneously.
  • Thorough documentation and change management skills.
Experience & Qualifications

5-10 years of hands-on experience in network support and troubleshooting at an L3 level is required. CCNP (Cisco Certified Network Professional) and JNCIP (Juniper Networks Certified Internet Professional) certifications are preferred.

Salary Range: $120,000 - $180,000 per annum based on location and experience.



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