
Front Desk Coordinator
7 days ago
Job Description:
The Front Desk Coordinator is a key member of our front office team, responsible for providing exceptional customer service and support to visitors and guests. This role requires excellent communication and organizational skills, with the ability to multitask and manage multiple responsibilities efficiently.
Key Responsibilities:
- Front Desk Operations:
- Receive and route incoming calls to the appropriate department or person.
- Maintain records of all internal and external calls.
- Manage front office supplies and inventory.
- Visitor & Guest Management:
- Welcome visitors and guests professionally.
- Arrange refreshments, seating, and lunch for visitors as per schedule.
- Ensure visitor areas are clean and well-organized.
- Pantry & Facility Management:
- Maintain stock of pantry items including tea, coffee, biscuits, etc.
- Oversee crockery inventory and daily tasks of the office boy.
- Verify and check monthly pantry and tea invoices.
- Courier & Mail Handling:
- Maintain courier register for incoming and outgoing shipments.
- Distribute courier to respective recipients and keep accurate records.
- Resolve any courier-related issues and assist with invoice checks.
- Administrative Support:
- Assist in daily administrative tasks including canteen, housekeeping, and security coordination.
- Prepare HR/admin-related reports such as OT and canteen details.
- Arrange appointments, schedules, and activities as required.
- Scan, print, and file documents for various departments.
- Library Coordination:
- Manage the library register and track book issuance.
- Send reminders for overdue books.
- Encourage employees to engage in reading.
Required Skills and Qualifications:
- Graduate with good communication and written skills.
- Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
- Understanding of corporate culture and professional etiquette.
- Ability to multitask and manage responsibilities efficiently.
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