ServiceNow Developer Position
2 weeks ago
**Job Summary:**
Virtusa is seeking an experienced ServiceNow Administrator to maintain and optimize our ServiceNow platform. As a ServiceNow Administrator, you will play a crucial role in system administration, scripting, integration, CMDB management, and application development.
Responsibilities:
- ServiceNow Administration:
- Manage and configure ServiceNow instances, including user access, roles, and permissions.
- Monitor system performance, troubleshoot issues, and ensure smooth operation.
- Collaborate with cross-functional teams to enhance and customize ServiceNow modules.
- Scripting:
- Develop and maintain ServiceNow scripts (JavaScript, Jelly, etc.) for customizations and automation.
- Create business rules, UI policies, and client scripts to improve user experience.
- Integration:
- Design and implement integrations between ServiceNow and other systems (LDAP, APIs, databases).
- Troubleshoot integration issues and optimize data flow.
- CMDB Management:
- Maintain the Configuration Management Database (CMDB) by defining and managing configuration items (CIs).
- Ensure data accuracy, relationships, and dependencies within the CMDB.
- Application Development:
- Customize and extend ServiceNow applications using ServiceNow Studio.
- Collaborate with developers to create new modules and enhance existing ones.
- Experience:
- 6-8 years of hands-on experience as a ServiceNow Administrator.
- Proven track record of successful ServiceNow implementations and upgrades.
- Skills:
- Strong knowledge of ServiceNow platform features and modules.
- Proficiency in JavaScript and ServiceNow scripting.
- Familiarity with CMDB concepts and best practices.
- Experience with ServiceNow integration tools (REST, SOAP, MID Server).
- Certifications (Preferred):
- ServiceNow Certified System Administrator (CSA).
- Additional ServiceNow certifications (Application Developer, Implementation Specialist).
Job Type: Experienced Primary Skills: CMDB, Application Development Years of Experience: 8 Travel: No
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