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To succeed in this role, you should have a degree (Graduate) with at least 1-3 years of relevant experience in Reservation, Ticketing in Travel, or Airlines industry. Good knowledge of GDS systems (e.g., Galileo, Amadeus, Abacus) is mandatory. Excellent verbal and written communication and interpersonal skills are essential, as well as good problem-solving skills and attention to detail. Customer focus and a willingness to serve are necessary.
