
International Client Services Specialist
1 week ago
At Interactive Brokers, we are seeking a professional with international BPO experience to join our team.
Job Description:
- Client Services Representative will respond to inquiries via inbound calls, email, and online chat
- The ideal candidate will possess a thorough knowledge of products offered by IB on various global exchanges
- Key responsibilities include assisting clients with opening and funding accounts
- Providing guidance on using different features of the Trader Workstation
- Explain margin requirements to clients
- Investigating trade issues and order executions
- Familiarity with securities regulations impact on customers
Qualifications:
- Experience: 2+ years in client services within the International BPO industry
- Education: University degree (Bachelors) required
- High level of MS Excel skills necessary
- Fluent English language proficiency
- Strong quantitative/analytical skills
- Excellent oral/written communication skills
Benefits & Perks:
- Competitive salary package
- Performance-based annual bonus (cash and stocks)
- Group Medical & Life Insurance
- Modern offices with free amenities & fully stocked cafeterias
- Monthly food card & company-paid snacks
- Hardship/shift allowance with company-provided pickup & drop facility*
- Attractive employee referral bonus
- Frequent company-sponsored team-building events and outings
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