Senior Systems Administrator
2 days ago
About UnitedLex
We are a data and professional services company that delivers outcomes creating value and competitive advantage for legal and business. Our business is anchored by a passion for innovation brought to life by a global community of diverse individuals determined to deliver on the promise of data mastery, legal acumen, and human ingenuity.
Key Requirements and Competencies:
Bachelor's Degree, Trade school certificate in Systems Administration and/or Equivalent
Experience
8+ years as System Engineer in a Medium to Large Enterprise Environment
5+ years of experience of Linux administration
3+ years of experience in a virtualization environment
Industry certifications such as RHCE, ITIL V3, etc. a plus
Advanced troubleshooting, analysis, and creative thinking skills
Advanced understanding of client-server technology
Advanced skills and in-depth knowledge of Linux: RedHat, Ubuntu, etc.
Develop and maintain scripts (e.g., Bash, Python) to automate routine tasks and improve system efficiency
Proficiency in Ansible for configuration management and automation
Experience in configuring and managing Zabbix for system monitoring and alerting
Hands-on experience with container technologies like Docker
Knowledge of Terraform for infrastructure provisioning and management is a plus
Knowledge of configuration/upgradation and management of Splunk is a plus
Knowledge of protocols such as DNS, HTTP, SFTP, LDAP, SMTP, and SNMP
Knowledge of Docker containerization and JSON is a plus
Strong knowledge and experience with VMware server virtualization technologies; VCP certification a plus
Understanding of technical support practices such as ticket documentation, SLAs, and escalation processes
Quick learner, self-starter, the ability to work independently and as part of a team
Able to work within time constraints and follow set processes and procedures
Customer-focused, a team player, and able to work on multiple tasks with minimal supervision
Advanced level analytical and problem-solving abilities
Excellent verbal and written communication skills
Responsibilities:
Responsible for supporting day-to-day operations of the systems within the scope of the System Team
Support and maintain core Linux Server OS such as Centos, Ubuntu, etc.
Maintain and Upgrade Zabbix infrastructure on Linux
Maintain and Upgrade Splunk infrastructure on Linux
Maintain and Upgrade Ansible infrastructure on Linux
Maintain and upgrade SFTP servers
Utilize Terraform for infrastructure provisioning and management, if applicable
Analyze network activity and performance using network logs to troubleshoot and track the nature and resolution of problems
Assist in the patching of Linux servers as required
Assist in the decommissioning of servers and system resources as needed
Participation in annual DR testing exercises as required
Maintain and create documentation as required
Diagnose problems and escalate technical support where appropriate, owning the problem and the resolution promoting end-user satisfaction
Provide timely responses and status updates to end-user and management requests
Follow set policies and procedures when working incidents/requests and ensure proper hand-offs when required
Maintain a professional attitude and provide excellent customer service at all times
Maintain a good work ethic and assist other engineers and senior staff when needed
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