Airport Customer Service Representative
3 weeks ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate - Air Ticketing Ground Staff at Nagpur Airport. As a key member of our ground staff team, you will be responsible for providing exceptional customer service to our passengers, handling air ticketing operations, and ensuring seamless travel experiences.
Key Responsibilities:
- Provide excellent customer service to passengers, responding to their queries and resolving issues in a timely and professional manner
- Handle air ticketing operations, including checking in passengers, issuing boarding passes, and resolving ticketing-related issues
- Collaborate with other team members to ensure smooth airport operations and efficient passenger flow
Requirements:
- Freshers with a pleasing personality and excellent communication skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong problem-solving skills and attention to detail
What We Offer:
- Competitive starting package of Rs 25,000 - 35,000 per month, plus attractive incentives
- Opportunities for growth and professional development in a dynamic and supportive team environment
- A chance to work with a leading airline in India and overseas
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