Airport Security Operations Manager

2 weeks ago


Goa, India GMR Group Full time
Job Purpose

The primary objective of this role is to oversee the investigation of all complaints related to theft, pilferage, and security breaches within the airport premises. This includes ensuring the accuracy and timeliness of CCTV system operations in coordination with IT and CISF. Additionally, the successful candidate will be responsible for issuing access control cards to eligible airport staff, adhering to established procedures and regulations.

Key Responsibilities
  1. Investigate all complaints of theft, pilferage, and security breaches, ensuring timely and accurate resolution.
  2. Coordinate with IT and CISF to ensure error-free operations of the entire CCTV system.
  3. Issue access control cards to eligible airport staff, adhering to established procedures and regulations.
  4. Ensure adherence to statutory regulations, SOPs, and BCAS Circulars.
External Interactions

The successful candidate will interact with various external stakeholders, including airlines, ground handlers, concessionaires, service providers, regulatory agencies, and law enforcement.

Internal Interactions

The role will also involve internal interactions with GMR Group departments, including ARFF, TOPS, Customer Facilities, Admin, and Airport Operations Control Center, as well as GADL Teams – PMT, TS, and IT, and RAXA Security Services.

Requirements
  • Excellent knowledge of security gadgetries and investigation techniques.
  • Strong liaison skills with external stakeholders, including state police, CISF, Customs, and Immigration.
  • Ability to work with multi-organizational and cross-functional teams.
  • Excellent communication and problem-solving skills.
Education and Experience

The ideal candidate should possess a graduate degree and 7-8 years of relevant work experience in airport security operations, with a focus on investigations using electronic gadgetries.

Competencies
  • Execution & Results
  • Teamwork & Interpersonal influence
  • Problem Solving & Analytical Thinking
  • Planning & Decision Making
  • Personal Effectiveness
  • Stakeholder Focus
  • Networking
  • Capability Building
  • Strategic Orientation
  • Social Awareness
  • Entrepreneurship


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