Dental Patient Advocate

1 day ago


Salem, Tamil Nadu, India beBeeCustomer Full time ₹ 10,00,000 - ₹ 15,00,000

About this Role:

We are seeking a dedicated professional to lead patient interaction and engagement initiatives with a strong background in dental care.

Key Responsibilities:

  • Provide customer support for dental products and services, utilizing clinical knowledge to resolve queries effectively
  • Act as a liaison between dentists/customers and our internal product team
  • Identify opportunities to upsell and cross-sell based on customer usage patterns
  • Ensure timely follow-ups to maintain high levels of customer satisfaction
  • Develop and maintain documentation for customer support cases

Requirements:

  • A degree in dental surgery is mandatory.
  • Excellent communication and interpersonal skills are essential.
  • The ideal candidate will be empathetic, patient-focused, and detail-oriented.
  • Ability to manage multiple cases and ensure timely follow-ups.
  • Prior experience in patient care, dental consultation, or healthcare management is preferred.
  • Proficiency in MS Office/CRM tools will be an advantage.

What We Offer:

  • Collaborative work environment focused on delivering exceptional patient experiences.
  • Opportunity to grow professionally and contribute to the success of our organization.

As a key member of our team, you will have the opportunity to develop your skills and make a meaningful contribution to our organization's success.


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